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buying process

lancaster new city


You can call, text, e-mail or chat to get a viewing schedule. Tripping vehicle and assistance are FREE It is good to know the different financing options first to avoid any confusion. After surveying the actual site and the variety of model houses, you can sit down and discuss on the sample computation and ask questions regarding the terms of payment. Select and provide the necessary reservation fee. Pick the suitable location from our Sales Map. No payment, no reservation. Profriends will provide the list of required documents that should be submitted within 60 days.

Pay the monthly due dates, Upon reservation, the schedule of your monthly payment shall be provided and it will commence within 30-45 days from the reservation date.

After the downpayment is fully paid, your monthly amortization will begin.


For Profriends housing projects, you may email Customer Service to ask any of the following:

Confirm any missing documents
You can request to change your due date but it can only be done once. Admin Fee: Php100.00
Wants to change unit or ownership – must be done within 120 days from reservation date. Transfer Fee: Php3,000.00 – You can wish to
Hold Check Request – must submit request 10 working days before due date. Holding Fee: Php100.00
Verify Payments or request a payment ledger.
You may submit by scan email your ID, cedula & passport.
An update on your bank-loan application
An update of the status of the construction of your unit
Inquiry on your turn-over or move-in date
House Inspection Date or request a Certificate For Inspection (CFI)
Other questions and inquiries that you need clarification

Unit ID – Always indicate your Unit ID (Block & Lot of your house) in all emails sent to Profriends.
Accepted Signatories - Only signature / emails of Buyers or their Atty-in-Fact (SPA) are allowed/accepted.
Request Approval – Request approval may take 2-4 weeks.
Send Us Copy – Please don’t forget to send us copy of your email for future references.